The Tenancy Services Compliance and Investigations Team monitor and enforce compliance with the Unit Titles Act 2010 (the Unit Titles Act).

How the team works

The team monitors the unit titles system, the team may step in when behaviour is considered to be serious in nature.
The team assesses compliance by bodies corporate and body corporate managers with the Unit Titles Act. The focus is on issues with broader impact and not every information referral about a possible breach will be investigated.  The team can also proactively assess and look into issues of concern.  

What the team investigates

The team considers ongoing systemic non-compliance, and failures to comply that are very serious in nature.

Information referrals are considered according to their seriousness, degree of harm, and the public interest in intervening.

The team can't intervene in every issue that comes to their attention.  In some cases people will be given information to help them solve the issue themselves. This may include information on applying to the Tenancy Tribunal.

Tenancy Services has a free information line who can assist with general information on the Unit Titles Act and can provide general guidance on dispute resolution. 
If obligations under the Unit Titles Act are not met, the affected party can take action directly by applying to the Tenancy Tribunal or through the courts.

The team has a 6-enforcement measures it can use:

  • The power to request documents.
  • The power of entry (with conditions outlined by the Unit Titles Act).
  • The ability to issue an Improvement Notice.
  • The ability to apply to the High Court for an administrator.
  • The authority to take over legal proceedings.
  • The ability to apply for pecuniary penalties.

Get in touch with the Compliance team

If you think there has been a serious or ongoing breach of the Act, contact us to provide the details of your issue.  

Contact us

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Last updated: 23 October 2026